Last updated 9 Nov 2026
What we collect
When you buy a license: the VIN of the car it is for, and your first and last name, email address and phone number. Our payment provider requires your name, email and phone number to process the payment and to prevent fraud.
When WolfOS checks its license: the car’s VIN, the WolfOS version and the time of the check, so we can tell the car whether it is licensed and help you when you ask for support.
For security: the IP address of requests, kept in our logs to detect abuse.
For advertising and measurement: we use cookies and measurement tools from advertising and analytics companies, such as Meta (Facebook and Instagram), Snapchat, TikTok and Google, to learn which ad brought you to our site and whether you completed a purchase. These tools collect the pages you visit and how you interact with them, your device and browser type, and your IP address. They do not run on our payment pages. We also keep the source of your visit and your answer on how you heard about us with your order. You can block or delete these cookies in your browser settings.
Why we use it
To confirm your email, process your order, send you receipts, activate WolfOS on the car you paid for, answer support requests (such as moving a license to a new car), and keep the service secure. We use advertising data to measure and improve our ads. We do not sell personal data.
Who else handles it
Our payment provider receives your name, email, phone number and payment details to process the payment. Card details go to the payment provider only.
Our email provider delivers the emails we send you. Our hosting provider stores the data on our servers.
When you start paying and when you complete a purchase, we send Meta, Snapchat and TikTok the order number and value, your email address and phone number in hashed form, your IP address and browser type, and the ad click ID if there is one, so they can link the purchase to the ad. We do not send them the VIN, your name or your card details. These companies may process this data outside Qatar.
The videos on our home page are hosted by YouTube (Google) and Instagram (Meta). Nothing is loaded from them until you press play. Once you do, that company receives your IP address and browser type and may set its own cookies, under its own privacy policy.
How long we keep it
Details typed into the checkout but never confirmed are deleted within a day. Orders and payment records are kept for as long as the law requires for accounting. License records, with the VIN each one covers, are kept while the license exists. The IP address and browser type kept with an order for advertising are deleted within 7 days.
Your rights
You may ask to see, correct or delete your personal data, within the limits of Qatar’s Personal Data Privacy Protection Law (Law No. 13 of 2016) and our legal obligations. Write to [email protected].
Security
Connections are encrypted with HTTPS. Confirmation codes are stored only as hashes, and staff access requires two-factor authentication.