Last updated 27 Sept 2026
Try before you buy
WolfOS is free to download, so you can install it and check that it opens and shows your car’s VIN before you pay.
When we refund
Within 14 days of purchase, if WolfOS has not yet been activated on the car you paid for, we refund it in full on request.
If WolfOS does not work on your car and we cannot fix it with you, we refund the purchase even if it was activated.
If you were charged twice for the same order, we refund the extra payment.
How to ask
Email [email protected] with your order reference (it is in your confirmation email). We answer within two working days.
How refunds are paid
Refunds go back through our payment provider to the card you paid with. Your bank may take several working days to show it.
When a refund is made, the license it paid for is revoked.